Can't update geolocation - No geolocation map

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ojdidit84
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Can't update geolocation - No geolocation map

Post by ojdidit84 » Fri Jan 04, 2019 4:47 pm

Hello,

Currently, my geolocation is off and my location will pop up anywhere in the city within a 7 mile radius. I've tried updating using the Update Your Geolocation page but no matter which browser I use (Chrome, Opera, IE, Edge, Safari, Firefox all on Windows and Mac) the map never shows up so I'm never able to see what it is that I'm updating as I have been in the past. I believe this started happening after my ISP finally switched to IPv6 about a year ago. Any help is appreciated!

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Chrispcritters
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Re: Can't update geolocation - No geolocation map

Post by Chrispcritters » Fri Jan 04, 2019 5:10 pm

If you want the location to be more accurate you would need to enable browser geolocation and then use the update tool.
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ojdidit84
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Joined: Mon Dec 31, 2018 8:11 am

Re: Can't update geolocation - No geolocation map

Post by ojdidit84 » Sat Jan 05, 2019 4:12 pm

I have enabled browser location and granted permission on every browser that I've tried. That's not the issue. All I see where the map should be is a blue square. I've been able to update my located on hereon the map but it no longer displays.

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Chrispcritters
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Re: Can't update geolocation - No geolocation map

Post by Chrispcritters » Mon Jan 07, 2019 8:18 am

Can you open up a support ticket by sending a screenshot to support@whatismyipaddress.com?
Founder & CEO of WhatIsMyIPAddress.com.
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ojdidit84
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Joined: Mon Dec 31, 2018 8:11 am

Re: Can't update geolocation - No geolocation map

Post by ojdidit84 » Tue Jan 08, 2019 11:40 pm

Chrispcritters wrote:
Mon Jan 07, 2019 8:18 am
Can you open up a support ticket by sending a screenshot to support@whatismyipaddress.com?

Will do! Thank you!

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