Can't update geolocation - No geolocation map

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ojdidit84
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Posts: 3
Joined: Mon Dec 31, 2018 8:11 am

Can't update geolocation - No geolocation map

Post by ojdidit84 »

Hello,

Currently, my geolocation is off and my location will pop up anywhere in the city within a 7 mile radius. I've tried updating using the Update Your Geolocation page but no matter which browser I use (Chrome, Opera, IE, Edge, Safari, Firefox all on Windows and Mac) the map never shows up so I'm never able to see what it is that I'm updating as I have been in the past. I believe this started happening after my ISP finally switched to IPv6 about a year ago. Any help is appreciated!
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Chrispcritters
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Re: Can't update geolocation - No geolocation map

Post by Chrispcritters »

If you want the location to be more accurate you would need to enable browser geolocation and then use the update tool.
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ojdidit84
New Member
Posts: 3
Joined: Mon Dec 31, 2018 8:11 am

Re: Can't update geolocation - No geolocation map

Post by ojdidit84 »

I have enabled browser location and granted permission on every browser that I've tried. That's not the issue. All I see where the map should be is a blue square. I've been able to update my located on hereon the map but it no longer displays.
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Chrispcritters
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Joined: Tue Mar 02, 2010 5:41 pm
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Re: Can't update geolocation - No geolocation map

Post by Chrispcritters »

Can you open up a support ticket by sending a screenshot to [email protected]?
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ojdidit84
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Posts: 3
Joined: Mon Dec 31, 2018 8:11 am

Re: Can't update geolocation - No geolocation map

Post by ojdidit84 »

Chrispcritters wrote: Mon Jan 07, 2019 8:18 am Can you open up a support ticket by sending a screenshot to [email protected]?

Will do! Thank you!
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