Windows XP Will Not Print MS Documents to HP 4620 Printer

Post your questions about changing your IP address here.
Locked
Al Barrs
New Member
Posts: 1
Joined: Sun Jul 07, 2013 11:23 am

Windows XP Will Not Print MS Documents to HP 4620 Printer

Post by Al Barrs » Sun Jul 07, 2013 11:48 am

Have new Wireless Network installed with Lynsys Wireless Router: Equipment on Wi-Fi Network: HP Officejet 4620 series all-in-one printer/copier/scanner; IBM Lenova desktop Windows 7 connected to Lynsys wireless router; Dell 4500 desktop Windows XP Home connected to Lynsys wireless router; and Dell Lattitude laptop Windows XP Home connected to Lynsys wireless router.

My IBM Lenova desktop Windows 7 is connected via the Lynsys wireless router to the HP 4620 printer and is accessing the Internet, and is printing, scanning, copying fine.

However, I have been unable to print from the Dell 4500 and Lattitude computers, but I can access the Internet through the Lynsys wi-fi router and Wildblue satellite modem.

When I open the print que window to print an MS Word document I see that both Dell computers have "idle" on the page, where the Lenova, which does print, has "Ready".

What might the problem be?

What do I need to do, in detail, to correct the problem...?

Thanks,

Al Barrs
[email protected]

Locked

Who is online

Users browsing this forum: No registered users and 2 guests