Rejected - TRUSTmanager

Post your questions about DNS based blacklists, what they are, listing status, and removal help.
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Sarem
New Member
Posts: 1
Joined: Thu Mar 16, 2017 1:19 am

Rejected - TRUSTmanager

Post by Sarem » Thu Mar 16, 2017 1:25 am

Hi everyone,

i have a problem, when I try to send mails to a specified mail server.
We have an /27 IP range and I have tested multiple IP addresses and get the same problem.

<stoerung@enviatel.de>: host mx01.gisa.de[194.113.77.190] said: 550 5.7.1
<me@company.com>... Rejected - TRUSTmanager (in reply to MAIL
FROM command)

I think, it's a blacklist problem. Have You any idea?

Best regards

lisati
Active Member
Posts: 1070
Joined: Fri Apr 15, 2011 2:25 pm
Location: Porirua, New Zealand

Re: Rejected - TRUSTmanager

Post by lisati » Thu Mar 16, 2017 1:54 pm

It is possible that the recipient's email provider is using a filter called "TRUSTmanager" - you might need to contact the recipients by other means and ask them why or to ask them to whitelist you.

The good news is that the IP address in the rejection message shows "clear" on the blacklists checked by the WhatIsMyIpAddress blacklist check page.

A check at multirbl.valli.org showed a listing at RFC-clueless, which it seems to have inherited from its predecessor, the now closed RFC-ignorant list.

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